Towing and roadside assistance inPortneuf
From the riverfront to wildlife reserves, complete coverage across the RCM
Towing, specialized vehicle transport, jump starting and unlocking, available at all times from Neuville to Riviere-a-Pierre.
Few regions offer terrain as contrasting as Portneuf. On one side, the municipalities along the St. Lawrence River like Neuville, Cap-Santé and Deschambault-Grondines, connected by Route 138 and Highway 40. On the other, the forested backcountry around Saint-Raymond, Riviere-a-Pierre and the vast Portneuf wildlife reserve, where roads can be long and isolated. Our company serves this entire territory with a versatile fleet and operators who know how to adapt, whether the breakdown happens on the highway or deep in a forest road.
Our main service
Towing
An accident on Highway 40 near Pont-Rouge, a transmission breakdown in old Portneuf, or a vehicle stranded in the snow on a wildlife reserve road: our towing service covers all these situations for vehicles under 3000 kg. Our certified operators arrive with the necessary equipment (flatbed, straps, winch or wheel-lift towing) to bring your vehicle to safety without adding damage to an already stressful situation.
The geography of Portneuf demands good knowledge of the terrain. Our trucks are equally comfortable on the heritage streets of Cap-Santé and on the long forest roads leading to hunting camps and wildlife management zones in the backcountry. We respond day and night, in all seasons, and we coordinate directly with insurance companies to ease your process.
- Emergency towing following an accident or breakdown
- Flatbed towing for safe transport
- Extraction of vehicles stuck in snow, a ditch or forest road
- Service active 24 hours a day, 7 days a week, throughout Portneuf RCM
- Direct collaboration with insurance companies
For valuable vehicles
Specialized transport of vehicles and property
Some transports require more care than standard towing. Whether the destination is a garage in Saint-Raymond, a buyer in Neuville or a cottage nestled near a lake in the backcountry, our specialized transport service uses premium trailers and strapping hardware to ensure safe transport. Each vehicle receives the same level of care, regardless of its value or destination.
Classic cars and prestige vehicles
A classic car or prestige vehicle requires particular care during transport. We use gentle strapping methods that avoid any direct contact with the body, rims or sensitive components. Auto show, restoration shop, transaction between private parties or transport between two properties in the region: your vehicle travels exactly as it was handed over to us, without compromise.
Snowmobiles
Portneuf ranks among Quebec's most sought-after snowmobile destinations, thanks to its trail network that crosses forests, frozen lakes and public lands extending into Mauricie. A mechanical breakdown mid-ride, an emergency return or transport to a repair shop: we take care of your snowmobile quickly to minimize impact on your season.
ATVs and side-by-sides
The vast forested territory of Portneuf attracts many ATV and side-by-side enthusiasts each year. Our trailers are adapted for this type of vehicle, whether after a breakdown on the trail, a minor accident or simply to move it from one location to another in the region.
Other vehicles and special equipment
Motorcycles, personal watercraft, small utility trailers, tractors and outdoor equipment: our versatile fleet handles a wide variety of motorized equipment. Have a particular item to transport and unsure about our capacity? Get in touch. Each request is evaluated individually to offer you the most appropriate solution.
Dead battery
Jump-start service
The cold nights of Portneuf, especially in areas farther from the river, are hard on batteries. Headlights left on, intense cold or an aging battery: our mobile jump starting service intervenes directly on-site to get your vehicle running again, without needing full towing. Our technicians use equipment that works with the vast majority of vehicles.
Each intervention respects safety standards appropriate for protecting the electrical components of modern vehicles. If the battery needs to be replaced or a more significant electrical problem is detected, we guide you toward the next steps, including towing if needed, to a garage of your choice.
- Fast response throughout Portneuf RCM
- Professional and safe jump starting equipment
- Compatible with most vehicles, including recent models
- Service available at all times, winter and summer
Keys locked inside
Vehicle lockout service
Finding yourself with keys locked inside your vehicle is always unpleasant, whether it's in a marina parking lot in Cap-Santé, near a wildlife reserve access point or in the heart of Saint-Raymond village. Our unlocking service quickly resolves this type of situation, without damaging the body, windows or locking system. Our technicians master the techniques suited to the vast majority of makes and models.
Priority attention is given when the situation involves a child or animal left in the vehicle, intense cold or an isolated area, a frequent reality in the forested zones of the region. We aim for fast response so you can get back on the road with complete peace of mind.
- Unlocking without damage to the body or windows
- Compatible with most makes and models
- Priority response for at-risk situations
- Available day and night, throughout Portneuf
Capitale-Nationale
Why local drivers trust us
- Available 24 hours a day, 7 days a week, holidays included
- Operators who know both the riverfront and the forested backcountry equally well
- Modern equipment, suited to long distances and harsh winters
- Transparent pricing, set with no surprises
- Close collaboration with insurance companies
- Attentive service, respectful of your belongings and your time
Frequently asked questions
Towing in Portneuf: your questions
Is towing available 24 hours a day in Portneuf?
Yes, Ivergo provides towing in Portneuf 24 hours a day, 7 days a week, holidays included. You can get an intervention in the middle of the night, on the weekend or on a holiday, with no hidden emergency surcharge, since any applicable surcharges (evening, night, holidays, highway) are shown in advance.
How long does a towing intervention take in Portneuf?
The response time in Portneuf depends on your exact location and traffic at the time of the call, so Ivergo does not promise a specific time. This area is part of the zones served by Ivergo, with continuous availability 24 hours a day, 7 days a week, day or night and on weekends.
Which vehicles and services does Ivergo cover in Portneuf?
In Portneuf, Ivergo tows vehicles under 3000 kg and also offers jump-starting a dead battery and vehicle lockout service. The company also handles specialized transport: classic and prestige cars, snowmobiles, ATVs and side-by-sides, motorcycles, personal watercraft, small trailers and light equipment.
How do I request towing online in Portneuf and get the 25% discount?
Make your request online in Portneuf in 3 steps at ivergo.com to receive an instant confirmation and a 25% discount reserved for online requests. The total amount is shown before confirmation and a credit-card pre-authorization through Stripe guarantees your dispatch; final payment is still possible on site by terminal, Interac or cash.
Does Ivergo work with insurance companies in Portneuf?
Yes, Ivergo collaborates directly with insurance companies, which simplifies the coordination of your towing in Portneuf. You also benefit from transparent pricing where the total amount, including any surcharges (evening, night, holidays, highway), is presented in advance.
What is the phone number for towing in Portneuf?
To reach Ivergo in Portneuf, call 581-702-1262 or email info@ivergo.com, 24 hours a day, 7 days a week. This area is part of the zones served by Ivergo, whose service covers Chaudiere-Appalaches, Capitale-Nationale, Centre-du-Quebec and Mauricie.
Need a tow truck in Portneuf?
Need towing, specialized transport, jump starting or unlocking somewhere in Portneuf RCM? Our team is ready to respond quickly, no matter the hour or location, to give you peace of mind and reliable service.