Towing and roadside assistance inQuébec
Proud to serve the city of Quebec and its surrounding areas
A professional team, equipped and available at all times for towing, specialized vehicle transport, jump-starting and unlocking, throughout greater Quebec.
Whether you are stranded on the side of the Félix-Leclerc Highway, dealing with a mechanical breakdown in Old Quebec, struggling with a vehicle stuck on the heights of Charlesbourg, or simply looking for a reliable transporter for a valuable vehicle, our company offers a comprehensive range of towing and roadside assistance services in Quebec and surrounding municipalities. Our team of experienced operators, our fleet of vehicles adapted to the region's climate and terrain, and our commitment to fast, courteous and safe service make us the trusted partner for individuals, dealerships, mechanical shops and insurance companies throughout the city of Quebec. We intervene quickly, no matter the hour, weather or situation. Whether it is during a January snowstorm or a hot summer day on the Plains of Abraham.
Our main service
Towing
Our towing service is designed to respond to all emergency and planned transport situations for vehicles under 3000 kg, in all neighborhoods of Quebec: Sainte-Foy, Limoilou, Beauport, Charlesbourg, Lévis and beyond. Whether following an accident on Highway Henri-IV, a mechanical breakdown, a transmission failure, a flat tire without a spare or a vehicle immobilized in a snowbank after a winter storm, our certified operators arrive with modern, well-maintained equipment to ensure safe towing without additional damage to the vehicle. We serve both automobiles and SUVs, and we adapt our approach to each type of towing: flatbed, straps, winch or towing with wheels lifted according to the vehicle's needs and road conditions specific to our region.
We understand that a breakdown or accident is always stressful, especially on the steep and winding streets of the Upper Town or during Quebec's harsh winters. That is why our priority is to offer fast, transparent and professional service, with short response times and clear communication from start to finish. Our trucks are equipped to operate in urban environments as well as on rural roads in Jacques-Cartier and Île d'Orléans, day and night, and we work in collaboration with insurers to simplify your claims process.
- Emergency towing following an accident or breakdown
- Flatbed towing for gentle transport
- Removal of vehicles stuck in mud, snow or ditches
- Service available 24 hours a day, 7 days a week, throughout the Quebec region
- Direct collaboration with insurance companies
For valuable vehicles
Specialized transport of vehicles and property
In addition to traditional towing, we offer specialized transport service for vehicles requiring special attention, whether your destination is a garage in Vanier, a car dealership at the Quebec Convention Centre or a residence on Île d'Orléans. Thanks to our trailers, high-quality straps and our operators' expertise, we aim for safe transport of all types of vehicles, whether common or highly specialized. Each assignment is treated with the same level of care as if it were our own vehicle.
Collector cars and luxury vehicles
The transport of a collector car, luxury vehicle or restored automobile requires special expertise and care. We use gentle and appropriate strapping methods to avoid any direct contact with the body, rims or sensitive components. Whether you need to transport your vehicle to a car show, restoration shop, buyer, exhibition site or simply between two properties in greater Quebec, we treat each vehicle with the respect and attention it deserves. Our goal is simple: your precious item arrives at its destination in the exact condition it left.
Snowmobiles
The Quebec region is among the most popular in Quebec for snowmobiling, thanks to its proximity to the Jacques-Cartier trail network, Stoneham and Charlevoix. Whether for transport between your home and a trail, emergency return following a mechanical failure during the winter season, or transport to a repair shop, our team is equipped to transport your snowmobile quickly and safely. We know that snowmobile enthusiasts depend on their equipment to fully enjoy the season, and we are committed to minimizing delays so you can get back on the trails as quickly as possible.
All-terrain vehicles (ATVs) and side-by-sides
Our trailers are also suited for transporting ATVs, side-by-sides and other all-terrain vehicles, whether following a mechanical failure on a trail near Portneuf or Côte-de-Beaupré, an accident, or simply for transport between two destinations.
Other vehicles and special equipment
Our versatile fleet allows us to handle a wide variety of motorized equipment: motorcycles, jet skis, small utility trailers, garden tractors and other recreational vehicles. If you have a particular item to transport and are unsure if we can accommodate it, do not hesitate to contact us: we evaluate each request case by case to offer you the most appropriate transport solution, wherever you are in the Quebec region.
Dead battery
Jump-start service
A dead battery can happen at any time, and Quebec's harsh winter cold does not help: forgotten headlights, intense cold, battery at end of life or simple oversight. Our mobile jump-starting service allows you to get your vehicle running quickly, right on site, without waiting for a full tow. Our technicians arrive with professional, safe jump-starting equipment compatible with the vast majority of vehicles, whether a compact car, pickup truck or SUV, even at -25 degrees.
Jump-starting is performed according to appropriate safety standards to protect sensitive electronic components of your modern vehicle. If we determine on site that the battery needs replacement or a more serious electrical problem is at play, we can guide you to the next steps, including towing to the garage of your choice, anywhere in the city of Quebec.
- Quick response throughout the Quebec region
- Safe and professional jump-starting equipment
- Compatible with most vehicles, including recent models
- Service available at all times, winter and summer
Keys locked inside
Vehicle lockout service
Being locked out of your vehicle with the keys inside is a frustrating situation that can happen anytime and anywhere, whether in a downtown parking lot or near the Château Frontenac. Our unlocking service allows you to resolve this type of situation quickly, without damaging the body, windows or locking system of your vehicle. Using specialized tools and proven technique, our technicians can unlock the vast majority of vehicle makes and models, whether equipped with traditional mechanical locks or more modern systems.
We understand how stressful this situation can be, especially when it involves a child or animal inside the vehicle, in cold weather, or in an isolated location. That is why we treat these calls with priority attention to respond as quickly as possible and allow you to get back on the road with peace of mind, wherever you are in Quebec.
- Unlocking without damage to the body or windows
- Compatible with most makes and models
- Priority response in case of risky situations
- Available day and night, throughout the Quebec region
Capitale-Nationale
Why local drivers trust us
- Availability 24 hours a day, 7 days a week, including holidays
- Team of experienced, professional operators familiar with Quebec terrain
- Modern equipment adapted to each type of vehicle and harsh winters
- Transparent pricing, no surprises
- Collaboration with insurance companies
- Attentive, fast and respectful service for your belongings
Frequently asked questions
Towing in Québec: your questions
Is towing available 24 hours a day in Québec?
Yes, Ivergo provides towing in Québec 24 hours a day, 7 days a week, holidays included. You can get an intervention in the middle of the night, on the weekend or on a holiday, with no hidden emergency surcharge, since any applicable surcharges (evening, night, holidays, highway) are shown in advance.
How long does a towing intervention take in Québec?
The response time in Québec depends on your exact location and traffic at the time of the call, so Ivergo does not promise a specific time. This area is part of the zones served by Ivergo, with continuous availability 24 hours a day, 7 days a week, day or night and on weekends.
Which vehicles and services does Ivergo cover in Québec?
In Québec, Ivergo tows vehicles under 3000 kg and also offers jump-starting a dead battery and vehicle lockout service. The company also handles specialized transport: classic and prestige cars, snowmobiles, ATVs and side-by-sides, motorcycles, personal watercraft, small trailers and light equipment.
How do I request towing online in Québec and get the 25% discount?
Make your request online in Québec in 3 steps at ivergo.com to receive an instant confirmation and a 25% discount reserved for online requests. The total amount is shown before confirmation and a credit-card pre-authorization through Stripe guarantees your dispatch; final payment is still possible on site by terminal, Interac or cash.
Does Ivergo work with insurance companies in Québec?
Yes, Ivergo collaborates directly with insurance companies, which simplifies the coordination of your towing in Québec. You also benefit from transparent pricing where the total amount, including any surcharges (evening, night, holidays, highway), is presented in advance.
What is the phone number for towing in Québec?
To reach Ivergo in Québec, call 581-702-1262 or email info@ivergo.com, 24 hours a day, 7 days a week. This area is part of the zones served by Ivergo, whose service covers Chaudiere-Appalaches, Capitale-Nationale, Centre-du-Quebec and Mauricie.
Need a tow truck in Québec?
Contact us now for any towing, specialized transport, jump-starting or unlocking request in the city of Quebec and surrounding areas. Our team is ready to respond quickly, no matter the hour or situation, to offer you peace of mind and superior quality service.